Google Group
If you have questions about any of our products or services please post them in the Responsive Software Google Group.
(We aim to provide answers to questions posted in this group as soon as possible.)
Free Support
In the unlikely event you have a problem with our software and it's affecting your business we
put the utmost effort into providing you with a permanent resolution as quickly
as possible at no cost to you! We fix the bugs in our software at our
expense, not your expense!
In fact we go further than that. When you purchase a commercial licence for our
Framework we actually pay you for finding a bug in
our software. See below for more details on this amazing offer.
Paid Support
Expert advice and assistance with computing or accounting is available at US$70 per hour (in quarter hour units with a minimum charge of US$35.)
Phone +64 3 930 4040.
Framework Technical Support
A commercial licence for our application Framework
entitles you to 10 hours of free technical support during the first 90 days. Any issue raised during this
period that results in us fixing our source code will gain
you a 50% refund on the licence fee. Find two defects or more and we'll be pleased to give you
a full 100% refund!
Email support@responsive.co.nz.
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